With the expected development towards increased vehicle automation, research is required to enable the effective deployment of automated vehicles (AVs). The GATEway public trials provided a unique opportunity for members of the public to engage with an open service-like trial in a real-world environment. Over four weeks, people were able to ‘walk up’ to take rides on one of four shared driverless vehicles and provide feedback of their experience. They were also able to engage more widely in the discussion surrounding the future deployment of such services and ownership modelsvia online surveys. This report provides a detailed account of the trial activities and focuses on the results of a follow-up survey undertaken by TRL with passengers.